Privacy policy
This Privacy Policy applies to GildedShimmerSoaps.com, operated by Gilded Shimmer Soaps.
Last updated: 05/17/2026
Overview
When you visit or make a purchase from GildedShimmerSoaps.com, we collect certain personal information about you. This policy explains what we collect, how we use it, and your rights regarding your data. By using our site, you agree to the practices described here.
Information we collect
We collect information in the following ways:
Information you provide directly
- Name, email address, shipping address, and phone number when placing an order
- Payment information (processed securely by Shopify Payments — we never store your full card details)
- Any messages you send us via email or contact forms
Information collected automatically
- Browser type, IP address, and device information
- Pages visited, time spent on the site, and referring URLs
- Cookies and similar tracking technologies used by Shopify to operate the store
Information from third parties
- If you sign up for our email list, your email address and marketing preferences are stored in Klaviyo
How we use your information
We use the information we collect to:
- Process and fulfill your orders, including sending shipping confirmations and tracking updates
- Communicate with you about your order or any questions you contact us about
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website and customer experience
- Comply with legal obligations
We do not sell your personal information to third parties.
Sharing your information
We only share your information with trusted third parties who help us operate our business:
Shopify
· Our e-commerce platform. Shopify hosts our store and processes payments. View Shopify's privacy policy at shopify.com/legal/privacy.
Klaviyo
· Our email marketing platform. If you subscribe to our emails, your data is stored in Klaviyo. View Klaviyo's privacy policy at klaviyo.com/legal/privacy.
Shipping carriers
· Your name and shipping address are shared with our carrier (USPS) to fulfill and deliver your order.
We may also disclose your information if required by law or to protect the rights and safety of our business or customers.
Cookies
Our store uses cookies — small files stored on your device — to keep your shopping cart active, remember your preferences, and help Shopify operate the store securely. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.
Your rights
Depending on where you live, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time (via the unsubscribe link in any email)
Request that we restrict or stop processing your data
To exercise any of these rights, please contact us at support@gildedshimmersoaps.com. We will respond within 30 days.
Data retention
We retain your order information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like your data deleted, please contact us and we will process your request in accordance with applicable law.
Children's privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@gildedshimmersoaps.com.
